CEM Summit

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Richard Sheahan - joins CEM 2017

Richard Sheahan, Principal Consultant, Forrester has joined as a speaker for the 6th Annual Customer Experience Management Summit.

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Workshops - CEM 2017

The 6th CEM Africa Summit is enlisting the continent's top heads of customer experience, client services, operations, and technology to present key topics generated with the assistance of our esteemed advisory panel of industry experts.

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Kevin Seaman - Joins CEM agenda

Kevin Seaman, National Patient Experience Manager, Mediclinic will be speaking at the 6th Annual CEM Africa Summit.

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Africa's CX leaders joining CEM

The 6th CEM Africa Summit is enlisting the continent's top heads of customer experience, client services, operations, and technology to present key topics generated with the assistance of our esteemed advisory panel of industry experts.

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Julio Hernandez, Head of Global Customer Centre of Excellence, KPMG will be speaking at the 6th Annual Customer Experience Management Africa Summit.

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Advisory Panel - CEM 2017

The 6th CEM Africa Summit will provide a platform for like-minded CX professionals to showcase their industry knowledge as well as Solutions to better the customer's perception of the brand.

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Adré Schreuder, CEO, Consulta & Founder of SAcsi is considered to be the subject matter specialist in the field of customer experience measurement and management.

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