Andrew Cook

You are here

CEO
Smoke Customer Intelligence

A qualified chartered accountant, CA (SA), with 10 years in Six Sigma process optimization and 9 years in Voice of the Customer and Customer experience management. Andrew is seen as the foremost expert on customer experience management in South Africa, he regularly speaks at various local and international conferences on the topic and is the local correspondent for the Star workplace as well as SAfm on subjects related to Customer Experience.


 

Current Year Speaker
Previous Year Speaker