The Customer Experience Management Africa Summit is co-located with the CXA Awards. Click here to visit the CXA Awards website
The 6th CEM Africa Summit is enlisting the continent's top heads of customer experience, client services, operations, and technology to present key topics generated with the assistance of our esteemed advisory panel of industry experts. With an agenda designed by CX specialists for CX practitioners, the CEM Africa Summit brings the latest developments in a rapidly evolving industry with a topical agenda that focuses on improving African organisation's CX initiatives to result in increased customer acquisition, customer loyalty, and revenue.
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