Richard Sheahan - joins CEM 2017

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Richard Sheahan - joins CEM 2017

Richard Sheahan, Principal Consultant, Forrester has joined as a speaker for the 6th Annual Customer Experience Management Summit.

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About CEM Africa Summit

CEM Africa is a meeting place for CX professionals and innovative CX solution providers, where like-minded customer experience experts and the top CX solution providers gather for an informative and educational summit with the common goal of improving customer experience across Africa. The event will provide a platform for like-minded CX professionals to showcase their industry knowledge as well as solutions to better the customer’s perception of the brand.