The 6th CEM Africa Summit is enlisting the continent's top heads of customer experience, client services, operations, and technology to present key topics generated with the assistance of our esteemed advisory panel of industry experts.
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About CEM Africa Summit
CEM Africa is a meeting place for CX professionals and innovative CX solution providers, where like-minded customer experience experts and the top CX solution providers gather for an informative and educational summit with the common goal of improving customer experience across Africa. The event will provide a platform for like-minded CX professionals to showcase their industry knowledge as well as solutions to better the customer’s perception of the brand.
Kinetic is an international business-to-business conference and exhibitions producer based in Cape Town. Our mission is to equip senior management executives with knowledge, market intelligence and viable commercial opportunities. Kinetic are leaders in providing business facilitation platforms throughout Africa.
For general information about the CEM Africa Summit, including registration, please contact us at:
+27 (0)21 180 4700
Unit 1, Upper East Side | 16 Pickwick Road, Salt River, Cape Town, 7700, South Africa
| 16 Pickwick Road, Salt River, Cape Town, 7700, South Africa
What is customer experience?
Customer experience (CX) is defined by interactions between a customer & an organizat… https://t.co/FiytsJoCRD