The Customer Experience Management Africa Summit is co-located with the CXA Awards. Click here to visit the CXA Awards website
Jose Luis Castaños holds degrees as an Electronic Equipment Technical Engineer (EUETT La Salle Barcelona, Spain) and Telecommunications Engineer (UPC Barcelona, Spain) and received his Master in Business Administration degree from EADA Business School. He began his professional career as a consultant for Andersen Consulting and eventually became IT Director at DTG, where he actively contributed to the growth of the company. In 2000, he took part in the creation of Presence Technology as Chief Operating Officer and continues to drive the operation administration and strategic direction of the company.
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