José Luis Castaños began his professional career as a consultant for Andersen Consulting and eventually became the CTO of DTG, one of the major Contact Centers in Europe that was acquired in 2000 by Teletech Inc. The same year, he took part in the creation of Presence Technology as Chief Operating Officer and continues to drive the operation administration and strategic direction of the company. He moved to the US during four years (2008-2012) in order to establish the US business operations.
José Luis holds degrees as Electronic Equipment Technical Engineer (EUETT La Salle Barcelona), Telecommunications Engineer (UPC Barcelona) and received his Master in Business Administration degree from EADA Business School.
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