They promote and contribute to the professional development of businesses and professionals within the Contact Centre industry, and provide a forum for knowledge sharing and networking to empower and transform their members, while building on service excellence and continuous improvement within the industry.
Established in 2001 through Nedlac and has representation from Government, Business, Organized Labour & community. It was formed to address governments 5 main priorities which were; Education, health, job Creation, Fight against crime & corruption, Rural Development and Land Reform. All these priorities can be addressed with the advent of local procurement and local economy investment.
AfricaBusiness.com is an award-winning digital magazine which focuses on providing information in the sector of businesses, ICT, environment, and green energy. The platform offer services ranging from interviews with VIPs, event announcements, business advertisement, and press releases on pertinent information for CEOs, businesses, traders, and general readers to fully understand the trend of businesses in Africa while identifying opportunities that accompanies it.
Global Africa Network Media (Pty) Ltd (GAN) is a publishing company based in Cape Town, producing print and electronic business-to-business publications.
GAN publishes a series of 10 annual print publications profiling each of South Africa’s nine provinces as business and investment destinations, including a national title. These include Western Cape Business, Eastern Cape Business, KwaZulu-Natal Business, North West Business, Limpopo Business, Mpumalanga Business, Northern Cape Business, Gauteng Business and Free State Business. In 2011, GAN launched the South African Business journal (www.southafricanbusiness.co.za), an annual business and investment guide to the country, to complement the nine regional journals
Develop new relationships with African SME’s, local Factories, local Chamber of Commerce, major international companies already in Africa, national oil companies, infrastructure companies, mining companies, engineering procurement and construction firms, import & export, service providers, consultants, law firms, agribusinesses, african private equity firms, institutional investors and investment banks. Align your brand to the “African Growth Story’’ and position your commitment to the region
Mercator Advisory Group is the trusted advisor to the payments and banking industries globally, charting the course for sustained growth and profitability.
PaymentsJournal is a free, comprehensive online information portal designed to keep payments and banking industry professionals informed through the daily delivery of the latest news, industry blogs, research, case studies, executive interviews and analyst insights.
SME South Africa is a daily online news portal that provides strategic business content to enable SMMEs to unlock their growth potential. We are a one-stop shop for SMME-related issues in Africa, providing business owners with practical insights, advice and tools that are essential to running a profitable business. Our editorial content focuses on key aspects of running a business, such as Business Finance, SMME Laws & Regulations, Marketing, Technology, Leadership and Human Capital. We have an online audience reach in South Africa, Kenya, United States, India and United Kingdom. WE INSPIRE STRIVING ENTREPRENEURS & RECOGNIZE SUCCESSFUL BUSINESS LEADERS
For more info click here (link to issuu)
Businesses are always looking at platforms that promote their brands as well as access to markets for their products and services. The Southern Africa Top Companies Review publication is a platform that goes beyond just company profiles but offers “corporates” coverage promoting brands from the region. In each of our quarterly coverage, the content identifies and covers different sectors from Banking & Finance, Mining, Information, Communication and Technology to Agriculture, Energy and Manufacturing.
For more info click here (link to issuu)
This annual publication offers objective and insightful coverage of social, political and economic trends in Africa from government to business as well as identifying and promoting trade and investment opportunities on the continent. We offer coverage by Africans from every country on the continent.
Prime Media Africa Publishing Group (PTY) Ltd is a South African is a registered Pan African media company. We publish magazines circulating across Africa
Brandlove is a marketing, education, research and consulting agency serving some of the biggest brands in South Africa.
Bizcommunity is the leading South African source of the who, what, where and why of what's happening in the advertising, marketing, media and retail sectors.
Consulta Research was founded in July 1998 by Prof Adré Schreuder, a doyen of the South African market research field. With more than 20 years of academic and research experience and as a full professor of marketing, Adré recognised the need to make pure, solid academic practices useful in the real world and from that Consulta was born – the first fully-fledged research supplier to be launched through the University of Pretoria’s business venturing enterprise. Consulta’s academically based model is used to finally produce tangible and applicable results to give companies insights they can rely on when it comes to business decisions.
FASTMOVING (a division of Silo) is a business-to-business news site that showcases the latest trends in the retail and consumer brands in South Africa and Africa. We reach both local and international Retail Buyers, Store Managers, Liquor Outlets, Manufacturers, Distributors, Brand and Marketing Managers with news and information about Products and Services available to the South African Retail Industry.
Fastmoving media offering
Silo is South Africa’s leading source of rich brand content and retail promotional intelligence. Combining product image, product meta data and retail analytics with a web-based software platform that incorporates retail best practice and brand management solutions into a seamless, single service solution. The Silo image library is the only comprehensive offering in the country to provide Omni-channel solutions through managing rich, accurate, and validated brand content in the form of product imagery and meta data that is available for output to all media channels, e.g. print promotion, e-commerce, TV and Social media. SILO LEADS WITH A SINGLE COMPREHENSIVE SOLUTION.
The Customer Experience Professionals Association is the premier global non-profit organization dedicated to the advancement and cultivation of the Customer Experience profession. We increase the impact and visibility of Customer Experience professionals, facilitate effective member-to-member sharing, and establish respected standards.
Africa investor (Ai) is a specialist investment communications firm advising governments, international organisations and businesses on investment strategies for capital market and foreign direct investments in Africa. Ai provides transaction advisory services, strategic research and investment indices to support its clients’ investment programmes in Africa.
Footprint to Africa is a media and investment company, aimed at facilitating and promoting investments in Africa. Footprint to Africa Media is home to the news platform, Africa in 10 Minutes and Popular in Africa. Footprint to Africa Investor Service acts as a bridge between investors and viable investment opportunities in Africa
GREATER MANAGERS. GREATER LEADERS. FOR A HEALTHIER SOCIAL ORDER. For 55 years The South African Institute of Management has been helping individuals become greater managers, and managers become great leaders. As the ultimate professional body for managers and leaders, we believe that reputable management is significant. This belief lies at the heart of all we do, said Varaidzo Mhangami, Chief Operating Officer – SAIM With numerous individual and corporate Members as well as organisations that are part of our diverse range of management and leadership offering – SAIM is the go-to institution for professional managers and leaders. Whether you work in a large multinational, a small local business, your own business or the public sector, SAIM represents you in promoting comprehensive management and leadership practice. We believe that great managers and leaders make decisions that impact people’s lives and that this impact is felt well beyond the workplace. With the right tools, resources, networks and focus, these decisions have a positive influence on the social order. This view is captured in SAIM’s Vision: Competent Management said Varaidzo Mhangami
Prof Adré Schreuder had a dream to create a scientifically sound customer satisfaction index that provide results that can be compared internationally. Thus, the SAcsi was founded. Adre is not only the founder of SAcsi, but also the Chief Executive Officer of Consulta. Consulta is the custodial organisation of the SAcsi. In 2012 Consulta reached an agreement with the American Customer Satisfaction Index (ACSI) to launch the South African version of this global satisfaction measurement benchmark.
Partnering with the ACSI ensures:
The SAcsi is a national economic indicator of customer evaluations of the quality of products and services purchased and used by household consumers in South Africa. Extensive analytical, customer satisfaction measurement, consulting and management skills put Consulta (Pty) Ltd in the best position to represent the South African Customer Satisfaction Index as licensed partner with the American
Customer Satisfaction Index (ACSI) Global CSITM. The SAcsi is a causal model that links customer expectations, perceived quality and perceived value to customer satisfaction (the SAcsi score), which in turn is linked to customer complaints (and recovery) and customer loyalty intentions. Each metric provides insight into customer satisfaction drivers. Combined, these metrics provide a holistic view that can predict customer buying behaviour (with specific reference to customer retention).
The SAcsi is part of 29 global country partners in the ACSI Global CSITM and has since 2012 produced a series of indices at national, economic sector, industry and company/agency levels.
ReConnect Africa is a unique careers and business website and online magazine for African professionals around the world. ReConnect Africa features articles and interviews on careers, development and business in Africa as well as information on relocation to Africa, top companies and recruitment agencies for Africa. It offers an ideal platform to advertise job vacancies, products and services to a targeted professional African market in Europe, across Africa and around the world.
The MMA is the world’s leading global non-profit trade association comprised of more than 800 member companies, from nearly fifty countries around the world. Our members hail from every faction of the mobile marketing ecosystem including brand marketers, agencies, mobile technology platforms, media companies, operators and others. The MMA’s mission is to accelerate the transformation and innovation of marketing through mobile, driving business growth with closer and stronger consumer engagement.
(“ABC”) is a leading online media company showcasing curated and original news on African Business, primarily, and all things Africa, in general. ABC’s rapidly-growing site attracts tens of thousands of visitors every month that read and watch news, analyses, and opinions of business, economic, political, and cultural events in and about Africa. ABC is making its mark around the world telling Africa’s success stories and highlighting the continent’s swift socio- economic ascent to a rapidly-growing global audience. ABC’s core values are based on the notion that business, in general, and entrepreneurship, in particular, is the surest path to Africa’s socio-economic progress.
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