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Speakers

The 2019 edition of CEM Africa will focus a practical journey through customer centricity.

Africa Melane

Radio Host
Cape Talk

Lorraine Dyer

General Manager Sub-Sahara Africa
Converse

Stuart Farrell

CEO
Les Mills

Nicki Hill

Head of Innovation and Customer
Experience Delivery, Direct Axis

Mumzy Segakweng

Head: Marketing & Communications
SABC

Mark Horsley

Group CEO
Northern Gas Networks

Carmia Lureman-Norton

Head of CX Delivery & Support
JUMO.WORLD

Anneke Schogt

CEO
IMA - Influencer Marketing Agency

Ian Golding

Certified CX Professional
Customer Experience Consultancy Ltd

Leigh Moon

Managing Executive Client
Experience, SA Home Loans

Chantel Smit

Head of CRM
Mr D

Diane Magers

CEO
CXPA (USA)

Julia Ahlfeldt

CX
Consulting

Chantel Botha

CX Consultant
BrandLove

Clint Payne

Head of CX
Multichoice Group

Amanda Sebolai

Head of client service
RMB

Mike Joubert

Founder
The Billybo Group

Advisory Panel

Utilising their extensive industry experience,the advisory panel is key to building the conference agenda

Ian Golding

Certified CX Professional
Customer Experience Consultancy Ltd

Leigh Moon

Managing Executive Client
Experience, SA Home Loans

Diane Magers

CEO
CXPA (USA)

Julia Ahlfeldt

CX
Consulting

Chantel Botha

CX Consultant
BrandLove

Clint Payne

Head of CX
Multichoice Group

Mike Joubert

Founder
The Billybo Group

Past Speakers


CEM Africa would like to commend its past speakers who helped make the event a success!