AFRICA’S LARGEST CX EVENT

23 & 24 August 2022

Century City Conference Centre | Cape Town

Sponsors and Partners

Whats new at CEM AFRICA 2022:

CEM AFRICA is about getting real and separating true value from perceived. The customer experience must be elevated, and to do so, we need to drive ROI, but first buy-in from the ultimate decision-maker is needed.

REDUCED DELEGATE PRICING

We have slashed prices by 50% to make sure tight budgets don’t stand between you and Africa’s best CX event

REAL STORIES, REAL FAILURES AND REAL VALUE

The agenda will feature real stories, real failures and real value from companies that are inked to the customer experience by design. CEOs, founders and women in CX will feature prominently on our agenda

SPOTLIGHT ON PRACTICAL CONTENT

Keynotes are 20 minutes, will not feature powerpoint but will rather take a stripped down approach while addressing informative success stories

NEW FORMAT + NEW SPEAKERS = GREATER ROI

Day 1 features educational workshops and ends of with a cocktail function while day 2 is exclusively reserved Keynotes and panel discussions

Conference Gallery

CEM Africa Community

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CEM Africa Summit is produced by Kinetic and Vuka Group