AFRICA’S LARGEST CX EVENT
23 & 24 August 2022
Online & In-Person | Century City Conference Centre | Cape Town
CEM AFRICA SPEAKERS
40+ EXPERT SPEAKERS WILL SHARE EXCLUSIVE INSIGHTS AND PRACTICAL STRATEGIES
Whats new at CEM AFRICA 2022:
CEM AFRICA is about getting real and separating true value from perceived. The customer experience must be elevated, and to do so, we need to drive ROI, but first buy-in from the ultimate decision-maker is needed.
THE CX EVENT OF THE YEAR
IN-PERSON IN CAPE TOWN & ONLINE
World-Class Virtual Event Platform
Cutting-edge online event tech with virtual exhibitions and online networking like never before. Get access to live keynotes, panel discussions, and the agenda. Engage with speakers, and participate in Q&A sessions, polls, and surveys. Engage with exhibitors, either via chat or video call. Exchange business cards, and download brochures into your virtual briefcase.
Solutions Showcase & Networking
CEM Africa’s solutions showcase brings a variety of successful brands that will be sharing how they have successfully integrated CX into business operations. As an attendee you will gain a deeper insight into the ever-evolving field of CX and develop a unique vision that will change the way you perceive and progress the verticles you impact today.
Network with some of the top teams and specialists in the CX space. CEM Africa hosts a variety of networking functions to help you align yourself or your organisation with the top CX innovators across many industry verticals.
Educational Workshops & Panels
Panel discussions drive value and uncover golden nuggets by teasing out speakers’ expertise. Hear experts hash out ideas together, share what’s worked for them, how they’ve succeeded and struggled in the past year, and what they’re focused on.
Hear from leading innovators in focused 60 minute workshop sessions. The workshops are scheduled in advance as the topics are marketed made available during the build up to the summit.