Whats new to CEM 2021?:
CEM 2021 is about getting real and separating true value from perceived. The customer experience must be elevated, and to do so, we need to drive ROI, but first buy in from the ultimate decision maker is needed’
CEM Africa Summit
We’re happy to announce our event date!
11 & 12 AUGUST 2021, (Cape Town International Convention Centre)
Covid-19 backup date: 11-12 October
CEM 2021 Speaker Line-Up
Delight at work
Kinetic365 was established to feed the growing demand for specialised business information and on-demand educational content. Members benefit from our portal’s value-rich content which includes live webinars. industry news, masterclasses, videos, interviews and podcasts with eCommerce; CX and IT leaders from all over Africa, India and the Middle East. In addition members receive preferential rates and access to both our virtual and physical digital events.
ECOM20/20 Hybrid editions
Experience an exciting mix of live and virtual Events. Attendees with have the option to physically attend our live on the ground events in Africa and India or enjoy the experience from the comfort of their home or office. Attendees have access to exclusive content and experiential set pieces, mixed together to provide an immersive online experience.