AFRICA’S LARGEST ONLINE CX EVENT

CEM AFRICA SUMMIT IS HAPPENING ON 10 & 11 NOVEMBER 2021

Welcome to CEM Africa Summit

Come hear from top industry authorities in CX.

25+ expert speakers will share exclusive insights and practical strategies their companies are implementing.

Join 1,000+ attendees for two days on 10 & 11 Nov for online networking, in-depth keynotes, panel discussions, and live Q&A sessions.

We’re bringing the CX family together to collaborate on the challenges and opportunities in CX. Join in on the conversation and benefit from the rich insights being shared at CEM Africa Summit 2021.

CEM AFRICA SPEAKERS

25+ EXPERT SPEAKERS WILL SHARE EXCLUSIVE INSIGHTS AND PRACTICAL STRATEGIES

Steve Towers

Process Management and Customer Experience Enabler

Brenda Zuma

Customer service and Operations Manager

Qaalfa Dibeehi

Dean of customer experience Leadership Institute

Simon Hartley

Founder

Robert Paddock

Founder & CEO

Julia Ahlfeldt

Customer Experience Professional (CCXP)

Matt Flury

Leading Business Psychologist

Chantel Botha

Customer Experience Director

VIEW ALL SPEAKERS

THE ONLINE CX EVENT OF THE YEAR

MASTER CLASSES AND ONLINE NETWORKING

World-Class Virtual Event Platform

Cutting-edge online event tech with virtual exhibitions and online networking like never before. Get access to live keynotes, panel discussions, and the agenda. Engage with speakers, and participate in Q&A sessions, polls, and surveys. Engage with exhibitors, either via chat or video call. Exchange business cards, and download brochures into your virtual briefcase.

You’ll get exclusive access to:

✅ 1-on-1 networking with fellow attendees

✅ 11+ hours of keynotes and panel discussions

✅ Live Q&A, polls, and surveys

Online Networking

Our event platform is built for networking. View and filter the list of registered attendees by name and company, and invite those delegates for 1-on-1 chats or video meetings. The platform’s smart networking feature will help you locate attendees who match your pre-defined interests.

Panel Discussion Master Classes

Panel discussions drive value and uncover golden nuggets by teasing out speakers’ expertise. Hear experts hash out ideas together, share what’s worked for them, how they’ve succeeded and struggled in the past year, and what they’re focused on.

CEM Africa Community

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CEM Africa Summit is produced by Kinetic Events