Century City Conference Centre, Cape Town, 22 – 23 August 2023


Join 500+ customer experience professionals from top African brands for 2 days of educational workshops, keynotes, and panel discussions to connect, share insights, and learn from the brightest minds in CX.

  • Connect with CX influencers and specialists
  • Learn from the brightest minds in CX
  • Join educational workshops, keynotes, and panel discussions
View 2022 speakers
Register for CEM Africa 2023

Get 45% off your all-access pass by registering before 31 March 2023.

Hear from past speakers and delegates

Real stories, real failures, and real value…

Educational Workshops

Networking + Matchmaking

Keynotes + Panel Discussions

The place where Africa’s CX community comes to meet

After a massively successful return to in-person CEM in 2022, we’re extending CEM by another day, with even more content, thought leadership, and workshops from the CX community.

Educational workshops are hosted by industry specialists and end users to give you insights into real-world use cases, challenges, and solutions.

Leaders and experts in CX will share knowledge, insights, and experiences of their epic failures and wonderful successes along their CX journey.

Join CEM Africa 2023 and come see why CEM is the premier CX gathering in Africa.

Register to attend CEM Africa 2023