Century City Conference Centre, Cape Town, 22 – 23 August 2023

AFRICA’S PREMIER CX EVENT RETURNS IN PERSON

Join 500+ customer experience professionals from top African brands for 2 days of educational workshops, keynotes, and panel discussions to connect, share insights, and learn from the brightest minds in CX.

  • Connect with CX influencers and specialists
  • Learn from the brightest minds in CX
  • Join educational workshops, keynotes, and panel discussions
View 2022 speakers
Register for CEM Africa 2023

Get 25% off your all-access pass by registering before 31 December 2022.

Hear from past speakers and delegates

Real stories, real failures, and real value…

Educational Workshops

Networking + Matchmaking

Keynotes + Panel Discussions

The place where Africa’s CX community comes to meet

CEM Africa is back to in-person events, bringing Africa’s CX community together again. Connect, share insights, and learn from the industry.

Educational workshops are hosted by industry specialists and end users to give you insights into real-world use cases, challenges, and solutions.

Leaders and experts in CX will share knowledge, insights, and experiences of their epic failures and wonderful successes along their CX journey.

Register to attend CEM Africa 2023