Rohit is the CEO of Simplify360, he co-founded the organization back in 2012. Simplify360 has grown from a customer service platform to a 360° customer experience platform. With over 15 years of experience in the CX industry, Rohit believes the road to success is paved on customer-centricity. Prior to starting Simplify360, Rohit worked as an IT Engineer at CISCO and Software Engineer at Fidelity Investments India. He has managed the technical effort of the company and built a strong team which has made Simplify360 the leading Social Media Management SaaS Infrastructure serving clients across the World.